We want you to know, through this notice, what are the criteria we follow regarding the use of the data you provide us through the website to which you have accessed as a user (hereinafter, the “Web”) and of which SANYSAN APPLIANCES S.L. is the owner.

SANYSAN APPLIANCES SL takes very seriously the protection of your privacy and your personal data, so, in compliance with the provisions of Law 15/1999 of 13 December on the Protection of Personal Data (hereinafter “LOPD”), in Royal Decree 1720/2007 of 21 December approving the Regulation implementing the Organic Law, in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR), and other regulations in force, and ensures the correct use and processing of the user’s personal data. The personal data you provide through the Web will become part of files owned by SANYSAN APPLIANCES SL.

Web users are informed that the completion of the data collection forms contained in the Web is voluntary, although the refusal to provide the requested data will result in the impossibility of being assisted by our services. In SANYSAN APPLIANCES S.L. we collect and process your personal data in order to manage your requests regarding our services, as well as our contractual relationship with you, or to send commercial communications about our products and services.

The data provided will be retained for the duration of the contractual relationship with you, or for the period during which the business relationship between the user and SANYSAN APPLIANCES SL remains in force, as well as for the years necessary to fulfill the purposes, legitimate relationships and legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation or where we have obtained your express consent.

Our Privacy Policy may change over time, so we encourage you to read this page each time you access our Web site. If there are any significant changes, we will keep you informed through this page and through individual communications sent to the address provided by you. You may, at any time, revoke the consent given.

The completion of all data requested through the Web is necessary to achieve an optimal provision of the services made available to you. Failure to fill in these fields, or filling them in incorrectly, makes it difficult or even impossible for us to manage them in accordance with your needs.

Information about the Data Controller

The data controller of the data you provide through the Web will be integrated into a file owned by SANYSAN APPLIANCES S.L., whose contact details are:

  • Data Controller: SANYSAN APPLIANCES S.L.
  • NIF: B 98753056
  • Address: C/ Cami del mig, 89, 08940, Cornellà de Llobregat (Barcelona).
  • Telephone: 935 950 066
  • Fax: 935 950 067
  • E-mail: sanysan@sanysan.es
Purpose, legitimacy of processing and storage period

Purpose of treatment

The processing of data collected through this website has the following purposes:

  • Processing for the management of the contractual relationship with the user: to manage the contractual relationship between SANYSAN APPLIANCES S.L and the user.
  • Treatment to meet user requests and sending commercial communications about our products and services: to meet the user’s requests for pre-contractual information and keep you informed as part of the customer loyalty program by sending advertising about products and services SANYSAN APPLIANCES SL.

With the data collected SANYSAN APPLIANCES S.L. may develop a “commercial profile” of Web users. No automated decisions will be made on the basis of such a profile.

Basis of legitimacy of the treatment

The processing by SANYSAN APPLIANCES S.L. of the data provided through the Web finds its legitimacy, depending on the type of processing, in:

  • Processing for the management of the contractual relationship with the user: contract performance
  • Treatment to meet user requests and sending commercial communications about our products and services: your express and informed consent.

The user declares to have read and expressly accepted this Privacy Policy when registering on the Web, giving unequivocal and express consent to SANYSAN APPLIANCES S.L. for the processing of data in accordance with the purposes reflected herein.

Data retention

Depending on the type of processing, data will be retained in accordance with the following:

  • Processing for the management of the contractual relationship with the user: for the duration of the contractual relationship and as long as there are legal obligations in relation to it.
  • Treatments to meet user requests and sending commercial communications about our products and services: The data of the interested parties will be kept for a maximum of 5 years since they were collected if the interested party is a natural person, and as long as their cancellation is not requested in terms of data referring to professionals.

Once the period of conservation of the data has expired, these, as well as any support or documents in which they were integrated, will be destroyed or returned to their owner. This is without prejudice to the existence of a legal provision that requires the retention of certain data or that such data may be useful in the event of a claim arising from the provision of agreed services.

Addressees

SANYSAN APPLIANCES S.L. will not transfer user data to third parties, except where there is a legal obligation to do so, in which case the user expressly authorizes the transfer.

Be able to communicate the personal data of users to the treatment of SANYSAN APPLIANCES S.L They are included in the treatments for the purposes described in this Privacy Policy.

Exercise of rights

We inform you that you, as a user of the Web, may exercise the rights granted in RGPD in relation to the treatment of your personal data:

  • Right to request access to personal data relating to the person concerned.
  • The right to request rectification or deletion.
  • Right to request restrictions of your treatment.
  • The right to object to the processing.
  • Right to the portability of the data.
  • Right not to be subjected to automated individual decisions.

In this sense, at any time you may exercise your rights of access and information about the treatments that you made to the data communicated, rectification and deletion of data, opposition or cancellation of the consent given for treatment, right of portability or transmission of the data to third parties or to the person concerned, as well as limitations that apply to the treatment, to oppose the development of profiles (automated data processing), before SANYSAN APPLIANCES S.L by sending us your request and identification by means of a letter to SANYSAN APPLIANCES S.L., C/ Camí del Mig, 89, 08940, Cornellà de Llobregat (Barcelona) or by email to sanysan@sanysan.es. The user must attach to the application a copy of your national identity card, passport or any other valid document that identifies you. SANYSAN APPLIANCES S.L will respond to your request without undue delay, in the period which may not exceed the maximum of one (1) month counting from the date of its receipt, although SANYSAN APPLIANCES S.L will make its best efforts to meet your request to cancel the service within a maximum period of 72 hours.

Cookies

SANYSAN APPLIANCES S.L. does not use cookies on its website.

Security measures and levels

SANYSAN APPLIANCES S.L. has adopted the necessary measures to maintain the required level of security, according to the nature of the personal data processed and the circumstances of the processing, in order to avoid, as far as possible and always according to the state of the art, its alteration, loss, unauthorized access or processing.

Likewise, SANYSAN APPLIANCES S.L guarantees that it has implemented mechanisms in all its files (temporary or permanent), equipment and information systems that contain personal data and of which it is the owner to comply with current legislation on data protection, with the following functionalities:

  • Ensure the ongoing confidentiality, integrity, availability and resilience of treatment systems and services.
  • Restore availability and access to personal data quickly in the event of a physical or technical incident.
  • . Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to ensure the security of the processing.
  • Pseudonymize and encrypt personal data, if applicable.

In addition to the confidential information exchanged between the parties, SANYSAN APPLIANCES S.L. will treat the data collected in all private communications between SANYSAN APPLIANCES S.L. and customers or Users with absolute confidentiality, committing SANYSAN APPLIANCES S.L. to the obligation of secrecy of personal data, its duty to protect them and take all necessary measures to prevent alteration, loss and unauthorized access or processing.

Communications of data of third parties and minors

The User who communicates data of third parties through the Web is solely responsible for having obtained the prior express consent and having informed them of the terms contained in this privacy policy.

We inform you that this Web is not directed to minors. If a minor nevertheless provides his or her personal data, he or she must have the consent of his or her parent or legal guardian.